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Privacy Policy

Privacy Policy

 

Last Updated: [20th April 2023]

 

Thrive Healthcare ("we," "us," or "our") is committed to protecting the privacy of our users. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website, https://www.thrivehealthcare.com.sg/, and any related services (collectively, the "Services").

 

By using our Services, you agree to the terms of this Privacy Policy. We reserve the right to update or modify this Privacy Policy at any time, and any changes will be effective upon posting the revised policy on our website. Your continued use of our Services after any such changes constitutes your acceptance of the updated Privacy Policy.

 

  • Information We Collect

We collect two types of information from our users:

 

A. Personal Information: Personal information is data that can be used to identify you directly or indirectly. We collect personal information when you provide it to us voluntarily, such as when you create an account, sign up for our newsletter, or make a purchase. This may include your name, email address, mailing address, phone number, and payment details.

 

B. Non-Personal Information: Non-personal information is data that cannot be used to identify you directly or indirectly. We collect non-personal information automatically when you use our Services, such as your IP address, browser type, device information, and browsing activity.

 

  • How We Use Your Information

We use the information we collect for various purposes, including:

 

  • To provide, maintain, and improve our Services

  • To personalize your experience while using our Services

  • To communicate with you, including sending you promotional materials and updates about our Services

  • To process orders and transactions

  • To analyze usage patterns and user behavior to improve our Services

  • To protect the security and integrity of our Services

 

  • Information Sharing and Disclosure

We do not sell or rent your personal information to third parties. However, we may share your information with third-party service providers who assist us in providing and maintaining our Services, such as payment processors, email service providers, and analytics companies. These third parties are only permitted to use your information for the purpose of providing their services to us.

 

We may also disclose your personal information if required by law or in the good faith belief that such action is necessary to comply with legal requirements, protect our rights or property, or ensure the safety of our users.

 

  • Data Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect your information from unauthorized access, misuse, or disclosure. However, no method of transmission or storage can be 100% secure, and we cannot guarantee the absolute security of your information.

 

  • International Data Transfers (where applicable)**

As a global company, we may transfer your personal information to countries other than the one in which you reside. By using our Services, you consent to the transfer of your personal information to these countries, which may have different data protection laws than your country of residence.

 

  • Children's Privacy

Our Services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information from our records.

 

  • Your Rights and Choices

You have the right to access, update, and delete your personal information held by us. To exercise these rights, please contact us at hello@thrivehealthcare.com.sg. You can also unsubscribe from our marketing communications at any time by clicking the "unsubscribe" link in any email we send you.

 

  • Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at hello@thrivehealthcare.com.sg.

 

  • Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our Services after any changes to this Privacy Policy will constitute your acceptance of the updated policy.

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